The Building Advisory Support Service (BASS) is a free, one-on-one support service for homeowners referred through the Resilient Homes Program to navigate the RHP funding program for a House Raise or Retrofit.
Homeowners referred to Resilient Lismore through the NSW Reconstruction Authority’s Resilient Homes Program can access free support through the Building Advisory Support Service (BASS).
The process of making your home more flood resilient with retrofitting or house raising can be overwhelming. There are plans, approvals, builders, reports and paperwork, and it is not always clear where to begin.
The Resilient Lismore Team provides practical, one-on-one support to help homeowners understand the process and move through each step with confidence. We advocate for homeowners and builders engaged in the Reconstruction Authority Resilience Home program, to achieve the best possible outcomes.
• Understand what approvals and documents are required
• Find and communicate with a suitable builder
• Clarify the scope of works
• Attend meetings and help resolve questions along the way
BASS does not replace a builder, certifier or government agency. It provides independent support so homeowners feel informed, supported and confident in their decisions.
The Resilient Measures stream is part of the NSW Resilient Homes Program (RHP), which provides funding to help eligible flood‑impacted homeowners make their homes safer and more resilient to future flooding.
It offers three upgrade pathways:
The goal is to reduce future flood damage, not to repair past flood impacts.
Published February 2026
BASS is delivered by Resilient Lismore and funded by the NSW Reconstruction Authority as part of the Resilient Homes Program.
That we are living and working together to recover from this climate disaster on Bundjalung Country, and pay our deepest respects to Elders past and present.
